FAQ

Toll Free Number is a telephone number that enables callers to reach a business or organisation without incurring any charges for the call. The recipient of the call pays for the incoming calls instead.

A Vanity Number is a personalised phone number that usually spells out a memorable word or phrase to help people remember it. It is intended to increase brand identification and marketing efforts.

Toll Free and Vanity Numbers are phone numbers, but their primary differences are their purpose and structure. Toll free numbers provide free calling for customers, while vanity numbers focus on being memorable and brand-specific. However, a toll free number can also be a vanity number using a word or phrase instead of numerical digits.

Toll Free Numbers work by routing incoming calls to a designated phone line. When a customer dials a toll free number, the call is forwarded to the recipient's phone number, which can be a landline, mobile phone, or VoIP service. The recipient is responsible for paying the costs associated with incoming calls.

Vanity numbers work similarly to regular phone numbers. The only difference is that they use memorable words or phrases instead of numerical digits. These numbers are translated into their corresponding numerical representation for routing purposes. When a customer dials a vanity number, the call is routed to the designated phone line associated with that number.